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Equipping Sites for Success

Scout Clinical for Sites

Scout helps enhance efficiency and patient satisfaction with seamless solutions at no cost to sites. 

Patient Travel | Patient Payments | Scout Portal
Equipping Sites for Success

Scout Clinical for Sites

From start-up to close-out, Scout helps maximize time and resources at no cost to sites.

Patient Travel & Payments | Site Squad Support | Scout Portal

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Go beyond just getting things done.

Between juggling patient care, admin tasks, and more, sites are beyond busy. Our patient support services effectively tackle payments and logistics, which means you can focus on the rest of the balancing act.

ecoScout for Meetings

We’re leading the way in sustainable clinical meetings. See how Scout supports Scope 3 carbon reduction. 
 
 
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Meeting Protocol is now Scout!

Learn more about our 29-year legacy — and our path forward.
 
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SCOUT OUT YOUR STUDY

Benefits for Your Site

Our Scout Clinical services provide streamlined patient travel and logistics solutions that make it easier for sites, too.

No Out-of-Pocket Costs

Our services are completely funded by sponsors, providing your site with access to Scout's benefits without any financial strain. You can rest easy knowing there are no fees involved with our services.

We take care of all patient payments and travel expenses, ensuring a consistent cash flow for your site. This allows you to focus on vital research responsibilities and patient care rather than financial management.

Patient-Accessible Portal

Designed for ease, the Scout Portal can be configured for patient access, allowing study participants to submit their own reimbursement and travel requests.

This simplifies administrative tasks for your site and empowers patients to manage their own requests.

24/7 Live Support

Scout provides round-the-clock live support, ensuring that both your site and patients can always get the answers they need.

Whether it’s a question about travel or a reimbursement inquiry, there’s always someone available to assist.

Flexible Payment Options

Scout offers a variety of payment methods to accommodate individual preferences, including bank transfers, prepaid cards, Venmo, PayPal, and more.

This flexibility ensures participants are paid quickly and conveniently — without sites needing to check in or follow up.

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GUIDING THE JOURNEY

How Our Team Supports Yours

We're with you 24/7, providing the precise level of care you and your patients need.

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Patient Liaison

Live, local, multilingual assistance available 24/7. Get itinerary and payment management tailored to meet the needs of each patient on a visit-by-visit basis.

 

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Scout Coordinator Service

Extensive patient travel and reimbursement management specifically designed to free up site personnel for vital tasks.

 

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Patient Navigator

Support patients with a singular dedicated point of contact for in-depth patient and caregiver guidance and assistance across the lifecycle of each study.

 

SUPPORTING STUDY SUCCESS

Maximize Patient Retention With Scout

When a study includes Scout's services, sites benefit from cost savings and improved participant retention. Patients are paid quickly—typically within 24 hours—ensuring a positive experience that keeps them engaged and committed.

Participants in clinical trials often face more than just financial burdens: language barriers, geographical constraints, and emotional hurdles create multi-faceted needs that require a holistic approach. We’re your partner in addressing these diverse challenges.

 

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Latest Updates from Scout

Happier Patients. Happier Sites.

Explore personalized support that lightens the load for everyone involved in driving study outcomes.
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Catch us on the trail! Visit Scout at our next conference.