Scout Clinical Patient Journey: Case Study #16

Aug 31, 2020

Provide logistics and reimbursement services for a specialized patient population.

To easily and effectively deliver logistics and patient reimbursement services to patients participating in a late-phase trial for advanced macular degeneration, Scout ensures the following procedures are followed:

• Comprehensive education of required technologies provided to patients
• Extensive communication facilitation between patient, site and sponsor
• Bi-weekly detailed budget reporting
• Provide creative solutions working with patients without access to a mobile phone

The Keys to Success:

• Effective communication techniques
• Understanding of patient population and specific needs 
• Outside-the-box thinking  

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